Thanks to the democratization of technology, with smartphones and terminals for all tastes and budgets, it was a matter of time before some tool dedicated exclusively to protest appeared, even when the network social Twitter is now a regular destination for all kinds of criticism and comments. This is how Critizen was born, an application that ensures that users' complaints are sent directly to the corresponding companies.
This is an application intended to go one step further than being a mere container for criticism and angry comments, or praise and suggestionsIn this way, its managers ensure to send criticism to the related company or brand All this without having to wait in line, carry out complex complaint processes or feel that his complaint is not heard by anyone. Of course, the use of Critizen does not replace any normal claim system at any time. And we must not lose sight of the fact that it is only an application.
Use of this tool is easy, and it only requires user registration or sign with your Google to expedite the process. After that, you can navigate through the different sections of the application, where you can find out about the complaints and criticisms of other users , or come up with your own.In this case, the first thing to do is to choose the brand or company against which it is directed, or register it in the system if it is not present. The process then provides the user with a scale of agreement or displeasure depending on the complaint that is going to be published. And it is that Critizen also allows praise with comments ranging from a state “happy” regarding the service they have offered, to a state “angry” with which to pour out all their frustration. In addition, and of course, it is necessary to fill in the complaint in as much detail as possible, even being able to attach a photograph Of course, always keeping in mind that in Critizen there is no anonymity, so each user is responsible for what they write.
With this, the criticism or complaint is published and ready to be seen by the company or brandBut not only that. The rest of the users of Critizen can also know and share it. And it is that each comment counts, being able to find advice, recommendations or even moral support. Either with comments or ratings +1 A very interesting point in this regard is the section Trending Critics , where you can see which criticisms and complaints are having the most impact through the application.
In short, a useful application to download at least that anger or sympathy caused by some services, brands or companies, in addition to working as a forum where you can find advice, recommendations or help in dealing with these situations . But the best part is that Critizen is fully downloadable and usable freeIt is available for terminals Android and can be obtained through Google Play, although it also has a web version to access from any device connected to Internet
