For some time the rumors about the change of use policies in the store of applications and contents of Google are gaining strength. And there were already many cases in which users managed to recover the entire cost of an application or game when they returned it after the time slot of 15 minutes that Google allowed to offer such a refund.Information that has finally been confirmed official, and that has extended said test time until no less than two hours
Although there have been no statements since Google, the official confirmation of this change of heart in Google Play is indisputable. And it is that it is the own refund policies that claim to be offered during a period of two hours in the Google help center In this way, the idea of being able to test an application or paid game for a period longer than the first is approved 15 minutes since it is purchased. A real point in favor for the users of this digital content store, who no longer have to worry so much about the time to get the reimbursement if the application or game doesn't It is pleasing.
To date (actually, according to rumors, up to a couple of months ago), users who bought a paid application or game , they had only 15 minutes from the time of purchase to test the content. If for any technical reason said application or game did not work on your terminal, or it was not a title according to what you thought you were going to find, it was always possible to go back to Google Play and click on the button Get a refund Outside of that period the only option was to uninstall it , with no option to get the money paid for said content, unless the developer is contacted and the case is exposed.
This meant an added difficulty for those users of slow connections who acquired large games And it is that, on many occasions, these titles require the download of additional content, requiring more time for installation. Something that further limited the official period of 15 minutes to test if the purchase was really worth it.
However, in recent months several media outlets had detected a change in course in these policies, even demonstrating it with various tests. But it has not been until now when Google has decided to update the texts of its help center and its policies for using Google Play In this way, it is now possible to visit the help page to learn about the reimbursement process and read that this process can be carried out in a period of up to two hours Time during which the option to obtain reimbursement remains active in Google Play, being able to carry out a more intensive test of the different functions and features of the paid application or game purchased without being so aware of time.
