Google Play could extend the refund time for apps up to two hours
In Google they may not be measuring with the same yardstick all refund and refund procedures running on the content store of Google Play Or, perhaps, they could be testing a new idea before carrying it out definitively And it has been discovered that the maximum times to make a refund have been extended until two hoursSomething that greatly expands the possibilities of users when trying an application to see if it works and if it is to their liking before completely losing its investment
The discovery has been made public through the web Android Police, where several of its members have carried out a singular experiment . It's about purchase paid apps and games to find out how long the Get Refund option remains active. And it is that the typical thing, and what is clarified by Google in its use policies, is a time of only 15 minutes from the purchase of the application A time that they believe is convenient for downloading and testing the game or tool purchased to see if it works in the terminal and if it is what was sought. If in that time the user returns to the download page of Google Play, instead of uninstalling, he finds the button Get RefundSomething that seems to have changed recently.
Thus, members of Android Police have noticed that this option remained visible and available beyond 15 minutes of rigor. Even after forcing the Google Play application and restarting it, the Get Refund button and optionremained available after that time. So for no less than two hours Once this period had elapsed, the button changed to Uninstall , making it impossible to recover the purchase money.
Faced with such a question, the logical thing to do is to review Google's policies in this area, which seem to remain unchangeable. In fact, the page continues to show the refund process, highlighting the maximum time of 15 minutes available to the user to try and cancel the purchase of the application or game .In addition, Google has only stated that this time is the guaranteed to secure refund, although Sometimes extend said time to ensure the download time that an application or game may entail and that could leave the user without material time for testing.
However, the people of Android Police don't quite believe these statements from Google , and they have tried to acquire games of various sizes that may take more or less download time. Therefore, it is difficult to say that this is a new change in Google Play's refund policies, a mere test to test how a refund of up to two hours would work, or simply a measure that is applied random or custom based on history of the user's company.
Therefore, it is still advisable to not exceed those fifteen minutes maximum time to refund a purchase in Google Play Although the user may be surprised if he does it a few minutes later. We will have to wait to see if it is finally a test, isolated cases or a new measure of Google Do not forget that Google has already proven to be flexible regarding its policies in the field of refunds and returns in other cases
