Google returns money for purchases on Google Play in the first 48 hours
The Google Play application store has a catalog that has already exceeded a million contents, which is said to be soon. Android is the world's most popular platform and its huge ecosystem of applications is one of the reasons for its success. Users can find almost any type of tool to enhance the functions of their smartphones or tablets and also add new ones.The variety is enormous and, although most applications work very well, the truth is that there are times when we find some that do not work as they should. When it comes to free applications all you have to do is uninstall it, but when they are paid titles it is normal that a refund is required. Google has a automatic return systems within the first fifteen minutes from the confirmation of purchase. However, the Android Police team has discovered that the fifteen-minute window is actually much wider, specifically from 48 hours after purchase.
Although it is not usual, there are cases in which an application may not work correctly or be incompatible with our smartphone model.In these cases we can request a refund of our money in the first fifteen minutes without Google asking us any questions and, above all, without the application developer having to respond to the complaint. However, it is easy for us to spend those first fifteen minutes for various reasons, such as trying the application immediately or not appearing any problems until after a few hours. In this case the return process is also automated during the first 48 hours and the return can be requested to Google Playby following a few simple steps.
If you have downloaded an app and want to request a refund within the first 48 hours, you musts enter Google Play through your computer and access the section called My Orders (enter by clicking on the icon that has a gear). Next to the application request that we want returned to us is a button with three dots that, when pressed, reveals an option called “Report a bug”. If we follow the steps we will arrive at a screen where we can request a refund, in which we can also include a comment counting which one it is the specific problem. Normally Google does not ask us any questions if we are within the 48 hour period. However if we repeat this process with several applications we may be asked for explanations to avoid possible fraud. The procedure is very simple but we must be careful so that we do not miss it and it is more difficult to get our refund. The best thing to do when installing paid applications is to test them immediately and report any problems we may encounter.
