New data about WhatsApp for Windows Phone 8
The days are still counting, and it is a matter that goes against both the application itself WhatsApp and the platform Windows Phone And that is, leaving without the most used and widespread messaging service on smartphones for almosttwo weeks can seriously affect both the image of both companies and the purchase decision in the future of users.And even worse, it could be one of the keys for another of the not a few messaging alternatives to begin to grow and manage to open a gap between a good number of users.
And the fact is that the application has disappeared from the Windows Phone Store, the application store for this platform for more than a week . A fact about which WhatsApp still does not offer official information of any kind in this regard, being only the sources of Microsoft who clarify or at least try to calm the spirits of the users who protest and ask for explanations.
This time it is a Microsoft worker, who has offered a new message to users who are registering their complaints through from channel Microsoft Answers (Microsoft Answers. A forum where commented worker, Eli A., has left the following message:
Friends,
We're listening and understand that you're looking forward to WhatsApp's return to the Windows Phone Store. At the moment, I have no information to share other than Microsoft's statements:
WhatsApp has chosen to remove its app from the Windows Store after discovering a problem in the way notifications are handled in Windows Phone 8, Update 3. We are working closely with WhatsApp to solve the problem quickly. Thank you for your patience and sorry for the inconvenience.
To this information, which was already known since the person in charge of Windows Phone, Joe Belfiore, published several messages on his account on the social network Twitter . Microsoft employee adds:
We know it's taking longer than expected to find a solution and make WhatsApp available again.However, quality is a priority for Microsoft and WhatsApp and we want to get it right. Please be assured that we understand your concerns and are urgently working on a resolution.
Words that again clarify what happened and offer, at least, a response to the avalanche of complaints from Windows Phone users Information that still doesn't satisfy the anxiety of people who want to use again WhatsApp or who would like to have a return date for the app, but are at least trying to calm downVery different from the secrecy since WhatsApp, which has not even left a message via Twitter to report the withdrawal of the application, far from it the reason for it.
For the moment, all that remains is to continue waiting for Microsoft and WhatsAppcome up with a solution to issues related to notifications in Windows Phone 8, Update 3In the meantime, users will need to communicate in the classic way or through other applications. All this taking into account that, if you have WhatsApp installed, it is best not to uninstall it at any time. And it is that in Windows Phone 8.1 and Windows Phone (7) the application followsworking normally