Microsoft confirms WhatsApp problems on Windows Phone 8
Despite the secrecy regarding the issue of the withdrawal of the WhatsApp application from the store of applications Windows Phone Store, small clues can be seen through the social networks after the complaints of millions of users. And it is that, according to the person in charge of the part Mobile Microsoft, Joe Belfiore, they would be working on solving the problems of the operating system of this platform and the application of messaging.Therefore, it is to be hoped that soon WhatsApp will be available to everyone again.
The problems started a few days ago, when the application WhatsApp disappeared without warning from Windows Phone Store This was a surprise for millions of users who, after purchasing a terminal Windows Phone could not download the most widespread messaging application . Cases in which some former users also lost the possibility of using the tool by uninstalling it to clean the terminal after perceiving its malfunction or carelessness. All this without a single word from WhatsApp
That is why speculation began to arise around this fact, intrigued by a possible and long-awaited update with new functions or , as has just been confirmed, to try to solve the constant and annoying errors of the application in Windows Phone 8. And, before the arrival of the update Windows Phone 8.1 it seemed that everything was upside down. Now, thanks to the social network Twitter several issues have been clarified, although users are still waiting for a functional version of the messaging application.
Was Joe Belfiore, familiar face of Microsoft, who has shed some light on this problem. Thus, through two messages on his official Twitter account, he has confirmed that the problems are due to the incompatibility of WhatsApp with the notification system of Windows Phone 8 Update 3, not so with the new version that has already begun to distribute Windows Phone 8.1, in which WhatsApp seems to continue working normally. In addition, he confirms that he is working with the application company to create a solution soon, ensuring that more information will be forthcoming.
Therefore, it is clearer that WhatsApp has been removed from Windows Phone Store for not working as it should, noting the poor notification response many users were experiencing after updating their terminal with Update 3, and without any direct relationship with Windows Phone 8.1 However, an official announcement is still awaited by WhatsAppto report what the reason actually was, which seems unlikely. Or at least indicate again the date in which the application could be available again for all users.
Some of them who have contacted WhatsApp to complain about their disappearance have also received, several days late, an email from the support team confirming the technical problems of the application.However, they do not clarify at any time in detail what is happening or anticipate future plans about WhatsApp A secrecy that should no longer surprise anyone and that is house brand.