A Google security app for iPhone blocks its users' accounts
Unfortunately not all updates of applications bring good things . And it is that sometimes undetected failures slip through that can do a lot of harm unintentionally. Something that users of Google Authenticator have learned from today, an application of security that, After being updated in its version for iOS, it has deleted information from the user accounts of those who use it, blocking the service.An unusual problem that will bring more than one headache to affected users.
The Google Authenticator application is intended to create two-step protection to prevent information theft from Google accounts and other services and tools. A system that is increasingly more popular and used (see the case of Twitter) than consists of authenticating or verifying access to a service with a temporary code In this way, if a third party tries to access another user's service, they will need a code active for a short time to complete the process. However, on this occasion, the surprise has been taken by the users of the application.
It seems that the last update of Google Authenticator brought with it a fatal error that not only prevented the correct use of the tool, but also has deleted the information and accounts assigned for their protectionIssue that, in many of the cases reported by affected users, has led them to block services of daily use such as Dropbox , Google Apps, Evernote and other tools that required the authentication code to access them. Therefore, there is no other choice but to contact these services to request the restoration of their accounts and thus return to using them regularly. A process that is not instantaneous, depending on the speed in the attention of each tool.
Therefore, if you are a user of Google Authenticator the best thing to do is not to update the application to its latest version, preventing this from happening as much as possible. To do this Google has already taken action on the matter and has withdrawn the application from the App Store , preventing its download by new users.Now we just have to wait for them to fix this problem and re-publish the tool so that users who are jealous of their privacy and concerned about the security of their accounts can go back to use it.
Updating applications is a common measure by developers to add new features and improve the tool in question. However, there are times when the control and quality filters fail to detect failures. For this reason, and although it is always advisable to update an application, it is advisable to consult both the list of news and the comments of other users who have already updated it. This way you can avoid cases like Google Authenticator and all the extra work that this error has caused to affected users.
