Samsung Cares

The people of Samsung know well how important it is to offer a good terminal , how to accompany it with a good service That's why they try to satisfy any user need through applications extra like Samsung Cares. A tool to solve any question that you may have about the terminal or the options offered by the South Korean company in any time and place, maintaining direct communication channelsand useful information.

This is an application informative, created for any user of terminals and products Samsung Thus, it could be considered as an application for technical assistance where you can easily solve doubts. It has a simple design, which allows any user to move comfortably through it knowing at all times what menu they are in and quickly finding the information they need thanks to the related questions and topics

As soon as you start the application, you need to choose the country to which you belong. This allows not only to display the texts, menus and buttons in correct Spanish, but also locates the information to the rules and systems of the country to which you belongAfter that, the main screen of the application is displayed, with a large telephone number of information present in large size and the different menus and options offered by the application Samsung Cares From now on you just have to be clear the doubt to solve

If assistance is desired direct technical assistance, the best option is call , although it is always possible to resolve the question or problem personally. All you have to do is access the Contact us section, where you can look for a direct relationship with people from Samsung. After selecting the type of device about which you want to ask a question, either smartphones , Tablets, TVs, Appliances , etc, a screen is displayed that allows direct access to the official Twitter and Facebook account of this company, or call, as long as you are during business hourswhich is also shown here.

An interesting point is the related information, where specific data Questions that can also be consulted in Frequently Asked Questions, a section with specific questions from other users who can help resolve doubts And, if it doesn't help, you can always consult the section Video -Guide, which links to explanatory videos of different functions and services of the company.

But not only queries regarding the operation or technical problems are resolved. There is also a section where you can consult the warranty information of the different products of Samsung And if a product has been sent to Technical Assistance Service, it is possible to check its progress from the Follow-up section Finally, there is a section called Smart Care that refers to an application created by Samsung This one is focused on analyzing the terminal and getting to know it to the millimeter A tool that will serve above allnovice users in the world of smartphones

In short, a line of contact and resolution of doubts quite useful for users of terminals or products Samsung A place where you can resolve doubts. The Samsung Cares app can be downloaded free via the platformSamsung Apps.