WhatsApp leaves Android users without service
It has happened again. The social network WhatsApp once again giving its users problems preventing the sending of messages Something that It hadn't happened for a few months, although at the end of August there was already a scare Thus, throughout today and, flashing, the service is suffering outages that prevent the sending of all kinds of messages. However, the most curious thing is that this bug only seems to affect some users with Android terminals.
As we say, the problem is when we send the messages So, even though we can compose and click on the Send button as many times as we want from a Android smartphone, these messages remain with the clock-shaped icon indicating that its status is waiting to be sent This makes us think that theproblem resides in the application servers, in charge of collecting our messages (first green confirmation check ) and take them to the right person, at which point the double check would appear. However, it is misleading that the rest of the platforms can continue to communicate, some devices beingAndroid who cannot send or receive messages
It is a matter of time that the people of WhatsApp can restore servicefixing what doesn't work between your servers. A failure that is far from usual, both because of the time that is taking longer, and because of the affected platform. And today's has already been several hours causing people to talk. At first thing in the morning the service stopped working, making users wait until noonto receive the messages. However, shortly after this process was suspended again.
But the worst thing is the lack of official information about it. Despite the fact that WhatsApp has an official account on the social network Twitter dedicated exclusively to show the service status, this has not been announced or updated to show that it exists a problem sending messages.In the same way, and in the application itself, there is a menu that analyzes the operation of WhatsApp, indicating if there is any problem. This is function Service status, housed in menu Help of theconfiguration Something that seems quite useless since, as we have been able to test, it indicates that The WhatsApp service works normally, despite not being able to send messages.
Hopefully the problem will not last much longer as there has never been a problem that lasted longer one day in this service, at least for issues that depend directly on WhatsApp itself However, the fact that it affects only one platform makes us suspicious and remember the case of the BlackBerry, which put the company RIM in serious trouble by producing a failure that left its users without Internet for several days.
It seems that we can only wait for them to solve the problem Although some information would not be bad at all to avoid the rumorology of security problems An issue that seemed to be solved with the encryption of messages, but that is not convenient lose sight of. We will update this article as soon as we know about system restore
Thanks to @ursula_83 for the technical tests.
Update
WhatsApp has finally spoken about it, albeit very concisely through his account from Twitter In the message, he recommends WhatsApp usersary with problems to restart their device This, in theory, should make it work correctly the DNS system of the smartphones and return the messaging service to normal.
